As a small business owner, there are many decisions that you need to make. One of the major decisions is deciding on the right packaging supplier for your products. It can be very easy to try to base this decision on price, however, there are many other factors you need to consider when choosing.
It’s likely that you don’t dream of being a small business forever. You have dreams to expand and grow into a big business. You should keep this dream in mind when you are evaluating potential packaging suppliers. You need a company that will be able to grow with you. This means a company that has a large selection of various products. Don’t settle for a supplier who only has a small number of products available as you will most likely outgrow their product lineup. Realize that taking your business growth into consideration when you are small can help to smooth the transition as you grow large.
In order to ensure your products can be delivered to your consumers on-time, you need to have the supplies in stock to ship them. Things like boxes, box sealing tapes, bubble wrap, packaging foam, and shrink wrap are all essential items you need on-hand. When opting for a supplier you need to find a company that provides on-time delivery. You don’t want to be waiting for a new shipment to come in. Secondly, hiring a supplier who offers same day or next day shipping is a plus. This will ensure you can always meet consumer demand when unexpected spikes happen.
Keeping your products safe during the shipping process is a must. Your customers aren’t going to be too happy if the product they ordered shows up damaged. A great packaging supplier has items that last through temperature extremes, movement, and more forces outside of your control. If you have the capability, ask to tour the supplier’s factory to see how they test the quality of their products. If the location is not readily available where you’re located at, then ask for some samples. Give the products a try and see if they hold up to your own quality standard tests. You don’t want to drop a large sum of money in shipping products that simply don’t work. That’s a waste of money and productivity for your business.
One extremely important quality of a good packaging supplier is their customer service and sales team knowledge. Many business owners tend to overlook this aspect as they solely rely on product quality and price. Obviously, you want to ensure you’re getting a high-quality product at an affordable price. However, it’s important to note that these things aren’t helpful if the supplier’s sales staff doesn’t have the knowledge to answer your questions or the customer service to deal with your concerns. A good supplier is able to answer your questions, make recommendations off of your expressed needs and respond to any concerns or complaints that you have in a timely manner.
Choosing a packaging supplier is an essential choice for any small business owner. This choice should be evaluated and given the proper time to ensure you end up with the best supplier for your business needs. Remember that any potential supplier should have all four qualities listed above before you even consider using them.